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Technology has brought disruption to the insurance industry in several ways, we, at Medi Assist work with a promise of making investments in the latest technologies that will help us become more customer-centric, cost-efficient and create operational excellence.

With our state-of-the-art portal, that lets users submit, manage, and track their claims easily, we decided to introduce an added level of security for users logging into their accounts.  

How Medi Assist pledges to protect you?

It is always in Medi Assist’s best interests to ensure that data on our platform is protected, not just behind a firewall, but with a detailed security check process policy that is enforced for all employees, partners, and stakeholders. 

Securing your account has become easy with Contact verification. Contact verification using OTP received by SMS or email is used to authenticate a user. All you have to do is to enter the OTP received in the given field and the process of authentication completes making the security process fast, efficient, and transparent.

Enabling Contact Verification for your MediBuddy Account:

  1. Login to the MediBuddy app or using the online portal
  2. Go to your profile, enter the registered email ID and phone number for verification
  3. An OTP would be sent to your registered contact no., input the correct value for confirmation of your account
  4. A prompt window with your alternate Email ID opens up
  5. You can type in your alternate contact no. for future reference
  6. Click on the ‘All looks good, continue’ link for accessing your account
  7. You can access your account now

This security feature enables you to remain stress-free and access claims at the comforts of your home. 

Log in to your MediBuddy portal or download the MediBuddy app and enable Contact Verification Today!


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