We’re excited to introduce MAven, our newest digital companion designed to assist you everywhere – across our app, portal, and communications.
Curious about who MAven is and how he can help? Here’s everything you need to know!
Introducing MAven
MAven is a friendly, knowledgeable guide with a deep understanding of health benefits. Think of him as a trusted health companion, offering warmth and support across Medi Assist’s digital platforms. He ensures every interaction is efficient and supportive, making healthcare navigation stress-free.
Why MAven?
MAven embodies Medi Assist’s tech-driven approach, streamlining claims processing, approvals, and real-time assistance. As a humanised digital assistant, MAven ensures not just efficiency but empathy and accessibility, offering an intuitive, enhanced, and simplified experience for users.
Where Can You Find Him?
MAven will be seamlessly integrated across all Medi Assist’s digital assets, including:
- MAven App: Offering users an intelligent and guided experience for managing their health benefits
- MAven Portal: Streamlining claim submissions, approvals, and real-time support
- Medi Assist Websites: Enhancing accessibility to vital information and support services
Say hello to your new trusted companion—making healthcare easier, one interaction at a time! He is here to transform the way you navigate your health benefits with seamless access, personalised guidance.