Online Claims Submission now made safe and secure through improved security features

In a world where everybody is highly cautious about the whereabouts of their personal and professional data, it is important to safeguard your health insurance policy sum insured from online frauds. It is always in Medi Assist's best interests to ensure that data on our platform is protected for all employees, partners, members and stakeholders through contact verification and Sum Insured (SI) Protect.

Submitting your claims online will allow you to leverage claim security right from the comfort of your homes. After you login to your account, an OTP is sent to your registered contact number. Post entering the OTP on the portal you can access your account.

Contact verification

Contact verification is done by using OTP (one time password) through an SMS or email on your registered email id/phone number, to authenticate a user. All you have to do is to enter the OTP received in the given field.

Sum Insured Protect

Sum Insured Protect is an added level of security and verification for all the claims raised. It allows users to verify claims raised before the final documentation. SI Protect also helps prevent any fraudulent activities and secures your data from tampering in any way.