How can you track claims ONLINE?

With the Medi Assist Portal, you can know the status of your claim in real-time. All you need to do is follow a few simple steps:

  • You can  use your mobile browser to log into the Medi Assist portal and track your claim.

NOTE: In case any of the documents submitted are invalid or missing, we will notify you immediately and you can update them through the portal or app itself._

When a family member or friend to get the claim status on your behalf

Login to, to get the current claim status by entering details such as claim number, employee code, etc. All personal information is masked to ensure privacy.

Send us an SMS

SMS ‘CLAIMS (Claim Number)’ to +91 96631 49992 to get instant claim status via SMS.

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Connect with us in real-time on WhatsApp for instant query redressal

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or scan the QR code to chat with us on WhatsApp