Understanding query: Original pre-numbered bill of the hospital

Understanding query: Original pre-numbered bill of the hospital

Query description

Query Description: Original Pre-numbered, Preprinted duly signed, and stamped receipt against the final bill of the Hospital

What does this query mean?

From the insurer's perspective, the original, pre-numbered receipt is a critical document in the claim processing workflow. This document serves as a fundamental proof of the financial transaction between the insured party and the healthcare service provider/hospital.

Insurers rely on this document to validate claims, prevent fraud, and maintain a robust system for efficient and accurate claims processing. Therefore, submitting this document is essential for a seamless and trustworthy insurance claims experience.

This query indicates that the person making the claim has not provided the payment receipts for the hospital bill. If some or all of the receipts are not printed on the hospital's official letterhead, they are not acceptable for reimbursement claims.

It is essential to submit all payment receipts, and even one missing or not in the proper format can lead to claim rejection.

Resolution Steps:

1. Check if you have all the payment receipts, and make sure their total matches the hospital bill amount.

2. If any payment receipts are missing, visit the hospital and request them to issue a receipt for the missing amount. Hospitals usually provide a copy upon request.

3. Ensure that all payment receipts are on the original/colored letterhead of the hospital.